Terms of Service & Cancellation Policy

DRAFT for owner review. This page is a starting point and is not final. Items marked “For Jared to confirm” still need a decision.

1. Services

DC Lawn & Brush (“we”, “us”) provides residential lawn care in Green, Winston and Dillard, Oregon. Basic Lawn Care is full-service bi-weekly mowing: every visit includes a mow, trim, and edge, then finished with a complete cleanup. Trimming (hedge, bush, brush) and Clean Ups are separate services priced by estimate.

2. Pricing and estimates

• Basic Lawn Care is priced per cut by yard size: Small Yard $60, Medium Yard $80, Large Yard $120. Yards bigger than 1 acre get a custom quote. Monthly pricing available upon request.
• Online estimates are based on the yard size you choose and are good for 7 days. We confirm your yard size before your first visit and will let you know if the price needs to change. [For Jared to confirm: how a price change after verification is handled, e.g. whether the first charge is refunded if the customer declines]
• Trimming and Clean Up estimates are free and are never charged through online checkout.

3. Billing

• When you sign up online, payment is processed securely by Stripe. Your per-cut price is charged at sign-up for your first bi-weekly cut, and then automatically every 2 weeks while your plan is active.
• Stripe emails a receipt for each payment if you provide an email address.
• [For Jared to confirm: what happens if a payment fails: how the customer is contacted and whether service pauses]

4. Cancelling or pausing

• To cancel, use the “Manage Billing or Cancel” button on your confirmation page (Stripe’s secure customer portal), or call or text (458) 310-0594.
• Cancelling stops future charges. [For Jared to confirm: notice period (e.g. cancel before the next billing date) and whether an already-paid upcoming cut is refunded or still completed]
• [For Jared to confirm: pausing for the slow/dormant season or vacations, and how billing works during a pause]

5. Weather and skipped visits

Rain and other weather can delay a visit. [For Jared to confirm: how weather delays are rescheduled, and what happens to billing if a visit is skipped or the lawn does not need cutting: credit, refund or reschedule]

6. Access, pets and property

• Please make sure we can reach the lawn on your service day: unlocked gates (or a gate code in your notes) and pets kept inside.
• Please let us know about anything hidden in the lawn, such as sprinkler heads, low wires or fragile items, so we can work around them.
• [For Jared to confirm: how property-damage concerns are reported and handled]

7. Text messages

Texts are optional and never required to sign up. If you opt in, we will text you service and appointment updates only (no marketing). Message frequency varies, message and data rates may apply, and you can reply STOP to opt out. See our Privacy & Text Policy.

8. Changes to these terms

We may update these terms from time to time. We will let active customers know about material changes before they apply.

9. Contact

Questions about these terms or your plan? Call or text (458) 310-0594 or email direct@dclawnandbrush.com.

Draft prepared October 27, 2026. Not yet in effect until reviewed and published by DC Lawn & Brush.